Terms of service

Terms of Service

OVERVIEW

Welcome to Lunarflex! The terms “we”, “us”, and “our” refer to Lunarflex. We operate this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Lunarflex is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (together with any policies referenced herein) describe your rights and responsibilities when you use our Services. Please read these terms carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents to use the Services on devices you own or manage.

To use our Services, including browsing the store or purchasing products, you may be asked to provide information such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person or entity.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services accurately. However, colors and product appearance may vary due to your device type, settings, and configuration.

We do not warrant that products will meet your expectations or exactly match online depictions. Product descriptions and specifications are subject to change at any time without notice. We reserve the right to discontinue any product, limit quantities, or restrict sales to any person, region, or jurisdiction at our sole discretion.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Lunarflex reserves the right to accept or decline any order for any reason. Your order is not considered accepted until we confirm acceptance and process your payment.

Please review your order carefully before submission, as we may be unable to cancel or modify orders after acceptance. If we decline, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided.

All purchases are subject to return or exchange only in accordance with our Refund Policy [LINK]. You represent and warrant that purchases are for personal or household use only, and not for commercial resale or unauthorized export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price applicable to your order will be the price in effect at the time you place your order, as confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

Prices online may differ from those in physical stores or third-party retailers. Promotional terms may override these Terms where applicable.

You agree to provide current, complete, and accurate payment and account information, and to update details such as your email, credit card number, and expiration date as needed. You warrant that you are authorized to use any payment method provided, and that you will pay all charges including product price, shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our reasonable control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our Services – including trademarks, text, images, graphics, logos, videos, and layouts – is owned by Lunarflex, its affiliates, or licensors, and is protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any content without our prior written consent.

Lunarflex’s brand names, logos, product names, and slogans are trademarks of Lunarflex. Shopify’s names and logos are trademarks of Shopify. All other trademarks are the property of their respective owners. All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to optional third-party tools. We have no control over these tools and provide them “as is” and “as available” without warranties or endorsements.

Your use of third-party tools is entirely at your own risk. You should review the terms of any third-party provider before use. We may introduce new features or tools in the future, which will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Any access or use of third-party websites is at your own risk.

We are not liable for damages related to third-party products, services, or websites. Direct any complaints or questions regarding third-party offerings to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Lunarflex is powered by Shopify, which supports our platform. However, all sales and transactions are made directly with Lunarflex, not Shopify.

Shopify is not responsible for any sales, products, or related damages between you and Lunarflex. You expressly release Shopify and its affiliates from all claims arising from your transactions with Lunarflex.

SECTION 10 – PRIVACY POLICY

All personal information we collect is governed by our Privacy Policy [LINK] and, in certain instances, by Shopify’s Privacy Policy.

By using our Services, you acknowledge that you have read and understood these policies. Information you submit may be shared with Shopify and third-party service providers located in other countries as necessary to provide our Services.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to your Feedback, and that it does not violate laws or third-party rights. We may monitor, edit, or remove Feedback at our discretion. We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Our Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, shipping, or promotions.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to:

  • Use the Services for illegal, harmful, or malicious activities
  • Infringe intellectual property rights
  • Harass, harm, defame, or intimidate others
  • Transmit false or misleading information
  • Send spam, junk mail, or unauthorized promotions
  • Impersonate others
  • Interfere with the security or functionality of the Services
  • Upload viruses or malicious code
  • Reproduce, resell, or exploit the Services without authorization
  • Collect or track others’ personal information
  • Engage in scraping, phishing, or unauthorized monitoring

We reserve the right to suspend or terminate your account immediately if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time, for any reason, without notice. You remain liable for all amounts due up to and including the date of termination.

Sections that survive termination include: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information provided through the Services is for general use only. We do not warrant accuracy, completeness, or usefulness.

EXCEPT AS EXPRESSLY STATED BY LUNARFLEX, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, secure, or error‑free. Some jurisdictions do not allow disclaimers of implied warranties, so this disclaimer may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, LUNARFLEX, SHOPIFY, AND THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, REVENUE, DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lunarflex, Shopify, and their affiliates from all claims, losses, damages, liabilities, and reasonable attorney fees arising from:

  • Your breach of these Terms
  • Your violation of applicable laws or third-party rights
  • Your use of the Services

We may control the defense and settlement of any indemnified claim at your cost. You agree to cooperate and provide relevant information as requested.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure by us to enforce any right or provision shall not constitute a waiver of such right or provision.

These Terms of Service, together with our posted policies, constitute the entire agreement between you and Lunarflex and supersede all prior agreements or understandings, written or oral.

Any ambiguities in these Terms shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms at any time without notice.

SECTION 21 – GOVERNING LAW

These Terms of Service are governed by the laws applicable in the jurisdiction where Lunarflex is headquartered, without regard to conflict of law principles. You consent to the exclusive jurisdiction and venue of the courts in that jurisdiction.

SECTION 22 – HEADINGS

Section headings are for convenience only and shall not limit or affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Material changes will be posted on this page and may be notified to you in accordance with applicable law.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service may be directed to:

Email: support@lunarflex.com

16203 Arrow Hwy
Irwindale, CA 91706
United States